Benefits:

Competitive salary
Opportunity for advancement
Paid time off
Training & development

Date posted: October 3, 2026

Job description:

Client Care & Operations Coordinator – Part-Time

Location: Princeton / Central New Jersey
Schedule: Monday–Friday, 10:00 AM–3:00 PM
Hours: Approximately 25 hours per week
Position Type: Part-Time, Onsite

Job Summary

We are looking for a caring, dependable, and organized Client Care & Operations Coordinator to support our growing home care agency.

The main focus of this role is client coordination and client satisfaction. You will regularly communicate with clients and families, visit clients when needed, coordinate with caregivers and our Registered Nurse, and help make sure day-to-day operations run smoothly.

We are open to students, interns, recent graduates, and early-career candidates. Prior home care or healthcare experience is helpful but not required. We are more interested in someone who is passionate, responsible, willing to learn, and can grow into the role.

Responsibilities

Regularly check in with clients and families and make sure they are satisfied with the care being provided.
Visit clients when needed and help resolve concerns.
Coordinate communication between clients, caregivers, the Registered Nurse, and the office.
Help manage caregiver schedules, call-outs, and coverage issues.
Support new client onboarding and caregiver assignments.
Review client and caregiver information in WellSky and other systems for accuracy.
Follow up on documentation, compliance, payroll, and operational exceptions.
Coordinate RN assessments, care-plan updates, and follow-ups.
Review work completed by the remote team and follow up on missed or incomplete tasks.
Prepare simple weekly operational updates.
Escalate major client, caregiver, or operational issues when needed.

What We Are Looking For

Strong communication and customer service skills.
Caring and professional attitude.
Dependable, organized, and detail-oriented.
Comfortable speaking with seniors, families, and caregivers.
Willing to learn and take responsibility.
Comfortable using email, Word, Excel, Outlook, and online systems.
Healthcare, home care, customer service, or administrative experience is a plus, but not required.

Driving Requirement

Valid driver's license.
Reliable vehicle.
Comfortable driving locally to visit clients.
Willing to meet clients and families in person.

Growth Opportunity

This role offers hands-on experience in home care operations, client coordination, scheduling, caregiver management, compliance, and healthcare administration.

The right person will have the opportunity to grow into a larger operations role as the agency expands.

Work Location: In person

Compensation: $16.00 - $20.00 per hour

Are you looking for a rewarding career in the healthcare industry? Look no further than Qualicare Home Care, a leading provider of compassionate and personalized care services. As a Great Place to Work certified organization with an impressive 90% approval rating, we pride ourselves on creating a supportive and fulfilling work environment for our dedicated team members.

At Qualicare Home Care, we understand that our employees are the heart and soul of our organization. That's why we strive to cultivate a culture of respect, collaboration, and growth, where your skills and contributions are valued and recognized. We believe that by investing in our employees' well-being and professional development, we can provide the highest quality care to our clients.

As a member of our team, you'll have the opportunity to make a meaningful difference in the lives of individuals and families in need. Whether it's assisting with daily activities, providing companionship, or delivering specialized healthcare services, your role as a caregiver will be vital in improving the quality of life for those we serve.

If you're passionate about providing exceptional care and want to be part of a trusted organization that prioritizes employee satisfaction, Qualicare Home Care is the perfect place for you. Join our team and experience the fulfillment that comes from making a positive impact every day. Apply now and embark on a rewarding career with us.

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Why Should You Join Qualicare?

Joining Qualicare Home Care means joining a dynamic and inclusive community. We foster a strong sense of teamwork and offer ongoing support, training, and mentorship to help you excel in your role. Our commitment to work-life balance ensures that you have the flexibility and stability you need to thrive both personally and professionally.

In addition to competitive compensation and benefits, we offer a range of employee perks and recognition programs to celebrate your achievements. We believe that a happy and engaged workforce leads to better outcomes for everyone involved.

Meaningful Work

As a caregiver or healthcare professional at Qualicare, you have the opportunity to make a positive impact on the lives of individuals in need. You provide essential care and support, helping clients maintain their independence and improve their quality of life.

Flexibility

Qualicare recognizes the importance of work-life balance and offers flexible scheduling options. This allows employees to have control over their work hours, accommodating personal needs and responsibilities.

Professional Development

Qualicare is committed to the growth and development of its employees. The company provides ongoing training and education opportunities to enhance skills and knowledge. Whether it's specialized certifications or career advancement, Qualicare supports employees in reaching their professional goals.

Supportive Work Environment

Qualicare fosters a supportive and inclusive work environment. The company values teamwork, open communication, and collaboration. Employees have access to a network of colleagues and supervisors who are there to provide guidance, encouragement, and support.

Competitive Compensation and Benefits

Qualicare offers competitive compensation packages, ensuring that employees are fairly rewarded for their dedication and hard work. In addition to competitive pay, the company provides comprehensive benefits, including health insurance at some locations, and other perks to support the well-being of its employees.

Care Coordinator

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Why Should You Join Qualicare?