RPN – Home Care Supervisor
Qualicare | London, Ontario
Salary: $60,000–$65,000 per year
About the Role
Qualicare is seeking a Registered Practical Nurse (RPN) to support day-to-day operations in a growing home-care business. This is an opportunity for a motivated, organized professional who combines nursing judgment with strong communication and problem-solving skills.
The successful candidate will oversee client care coordination, manage caregiver scheduling, respond to service issues, and help ensure new clients get started with the right care. They will work closely with the business owner while taking initiative and making day-to-day decisions independently.
Key Responsibilities
- Conduct initial client assessments, develop care plans, and coordinate services.
- Respond to new client and referral partner inquiries, schedule initial assessments, and coordinate the setup of care services.
- Manage caregiver schedules and arrange coverage for PSW call-ins and no-shows.
- Support caregivers, address client and family concerns, and resolve service issues.
- Participate in scheduled after-hours phone coverage, coordinating staffing solutions and responding to client, family, and clinical concerns as appropriate.
- Deliver occasional direct care when needed to maintain service continuity.
- Maintain accurate documentation in compliance with College of Nurses practice standards.
Qualifications
- Current RPN registration in good standing with the College of Nurses of Ontario.
- Strong organizational, communication, clinical judgment, and problem-solving skills.
- Ability to work independently, manage competing priorities, and make sound decisions.
- A professional, client-focused approach when communicating with families, caregivers, and referral partners.
- Comfortable using scheduling software and electronic medical records.
- Valid driver's license and reliable transportation; travel to client homes and partner facilities is required.
- Weekend availability is mandatory, along with some after-hours on-call coverage.
- Previous supervisory or home-care experience is an asset but is not required. We welcome an RPN who is ready to develop their leadership and operational skills.
What We Offer
- Competitive salary of $60,000–$65,000 per year.
- Continuing-education support.
- Mileage reimbursement for eligible work-related travel.
- Career advancement opportunities.
- The opportunity to help build a growing home-care operation and make a meaningful difference for clients and families.
Flexible work from home options available.
Are you looking for a rewarding career in the healthcare industry? Look no further than Qualicare Home Care, a leading provider of compassionate and personalized care services. As a Great Place to Work certified organization with an impressive 90% approval rating, we pride ourselves on creating a supportive and fulfilling work environment for our dedicated team members.
At Qualicare Home Care, we understand that our employees are the heart and soul of our organization. That's why we strive to cultivate a culture of respect, collaboration, and growth, where your skills and contributions are valued and recognized. We believe that by investing in our employees' well-being and professional development, we can provide the highest quality care to our clients.
As a member of our team, you'll have the opportunity to make a meaningful difference in the lives of individuals and families in need. Whether it's assisting with daily activities, providing companionship, or delivering specialized healthcare services, your role as a caregiver will be vital in improving the quality of life for those we serve.
If you're passionate about providing exceptional care and want to be part of a trusted organization that prioritizes employee satisfaction, Qualicare Home Care is the perfect place for you. Join our team and experience the fulfillment that comes from making a positive impact every day. Apply now and embark on a rewarding career with us.
